Sunday 12 July 2020.Time-
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Sonali Bank face highest complaints

Sonali Bank LogoDhaka, 17 July, Abnews : The largest state-owned Sonali Bank and renowned bank in private sector Brac Bank faced the highest number of complaints from their customers in June, according to Bangladesh Bank (BB). The BB in a release said Wednesday that the Customer Services Division of the central bank received 427 complaints against different banks from their unhappy clients, of which the highest 69 were against Sonali Bank. Among the private bank, Brac topped with 32 complaints.

Bangladesh Krishi Bank (BKB) was the second in the row with receiving 36 complaints from its disappointed clients. According to BB, the highest 201 complaints were related to non-payment of import bills when 122 were related to general banking, 35 were concerning loans and advances, 15 were regarding cards and the rest 54 were related to other issues. Among the complaints, the central bank had already solved 303 while it was continuing discussion with respective banks for solving the rest 124 complaints.



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